ShopRite on Main Street worst run store in Westchester County, NY. Saturday, March 21, 2020
Sent 3/21/20 to ShopRite Customer Care Team:
ShopRite
13 City Place
White Plains, NY, 10601
Phone Number: (914) 539-4500
Worst run store in Westchester County, NY. Two fundamental suggestions that pretty much every other store has had for decades:
1. Express checkout. You have self checkout but no limit on items as in "ten or fewer".
2. Credit card only combined with number one above.
Your self checkout is ALWAYS a crowded mess with people with shopping carts loaded and then weighing and finally paying with cash. Of course, you have the worst point of sales contraptions, too.
I'll post this on my blog.
ShopRite downtown up to its old tricks. Tuesday, October 15, 2019
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Plague: simple practical suggestion to local officials about long checkout lines at food store. Wednesday, March 25, 2020
Obviously, this ShopRite has not done anything to improve and it's especially bad considering the dumb and lazy policy of not expediting checkout exacerbates spread of the current plague through unnecessary and easily preventable social contact.
Local elected officials are copied in case they want to exert some practical influence.
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I'm older than 60. I went into ShopRite on Main Street in White Plains, NY this morning about 7:00 AM when only old people are supposed to shop. At checkout I went to the self checkout area.
Two of the four point of sale contraptions were not working. This is not unusual. Three people were ahead of me, only one over 60. One younger customer left while checking out to get another item. The two store employees there didn't notice because they were trying to fix a broken contraption but to no avail.
All three people had problems with their contraptions that required interrupting the two fixing employees. When I finally started the process I had to get assistance three times, all because the contraptions suck and should have upgraded long ago.
Also slowing things as usual was that ShopRite on Main Street, despite multiple suggestions and against common business practices in its industry, still has not implemented two very simple things:
1. "ten or fewer" items to be checked out.
2. Credit card only.
I'll send the link for this post to ShopRiteCustomerCare@wakefern.com
But I won't bother with city and county elected people, who have no interest in this either, probably because none of them shop there. It's downtown. But note that ShopRite is owned by something called Wakefern:
https://www2.wakefern.com/
CONTACT
5000 Riverside Dr.
Keasbey, NJ 08832
(908) 527-3300
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No email or anything.
https://en.wikipedia.org/wiki/Wakefern_Food_Corporation
 | |
| Retailers' cooperative. Private | |
| Founded | 1946 in Newark, New Jersey, U.S. |
| Headquarters |
Keasbey, New Jersey
,
|
Key people
| Joseph S. Colalillo (Chairman & CEO) Joseph Sheridan (President & COO) Douglas Wille (CFO) |
| Services |
|
| Revenue |  US$16.6 billion (FY2019)[1] |
| Members | 51[2] |
Number of employees
| 70,000+ |
| Divisions |
|
| Website | www2 |
https://www.linkedin.com/in/joe-colalillo-24575214/
Joe Colalillo
president at shop rite
Experience
Company NameWakefern Food Corp.
Dates Employed 1983 – Present
Employment Duration 37 yrs
Also Viewed
- Chief Executive Officer
- CIO at Wakefern Food Corp.
- Operations Manager at Wakefern Food Corp.
- EVP at Wakefern Food Corp.
- Director of Health and Wellness at Wakefern Food Corp
president at kearny shop rite- POS Project Manager at Wakefern Food Corporation
- Production Planner at Wakefern Food Corp.
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